Role of the Community Health Ambassadors (CHA's)

Community Health Ambassadors are a team of committed, friendly volunteers from the local area who are very keen to hear your thoughts and experiences on local health services. 

Acting as the eyes and ears of the local community, ambassadors provide feedback to the Hartlepool & Stockton-on-Tees Clinical Commissioning Group (CCG). The CCG is responsible for developing and buying many of our local health services and also have a requirement to engage with local people on their spending and health priorities.

Ambassadors aim to:

  • Ensure that the views of the public are properly reflected in the decision making of the CCG
  • Feedback to those taking part on how their comments have been used to inform and influence the work of the CCG
  • Raise awareness of health issues and keep people updated with changes to health services
  • Attend public engagement events on behalf of the community

All ambassadors are supported in their role to make sure they can accurately represent your views and are kept up to date with the CCG's consultation plans.